Product Warranty Information & Notes
Please review the following terms and conditions related to the coverage of the product warranty:
- The warranty period begins from the date of purchase. Please provide a copy of your official receipt and warranty card as proof of purchase.
- The products must be installed in accordance with the provided installation instructions by a trained and qualified plumber/contractor.
- Please note that the warranty does NOT cover:
- Misuse, abuse, negligence, voltage fluctuations, electrical faults, improper installation, insufficient water pressure, water impurities, accidents, fire, flood, natural disasters, or other acts of God affecting the product.
- Damage caused by the use of harsh detergents or abrasive cleaners on product finishes.
- Damage caused by improper handling or transportation.
- Replacement parts that are not genuine parts or accessories.
- Normal wear and tear of rubber components or batteries is not covered under warranty.
- The warranty does not cover labor charges, removal, or reinstallation expenses.
- The warranty is only valid for residential installations within Malaysia.
- The warranty does not cover project items.
J Bathroom (M) Sdn. Bhd. reserves the right to amend the Warranty Terms and Conditions at its discretion.
The final judgment and decision regarding product or parts replacement or repair within the warranty period rest with the local suppliers/manufacturers.
The information is subject to change and does not constitute part of an offer or contract. While every reasonable effort has been made to ensure the accuracy of this information, the owner or its agents cannot be held responsible for any inaccuracies. Although we believe the content to be correct and accurate, it should not be regarded as statements or representations of fact.
