Frequently Asked Questions
Need help or have any questions?
We'll be happy to respond to all your queries!
- Select the quantity desired and click on "ADD TO CART" for the item(s) you wish to purchase.
- Click "Cart" icon on top of the right to review item.
- Click on "Redeem your coupon" and apply coupon/voucher code (if any).
- Key in your email address, check on the box "I agree with Terms & Conditions" to agree to the Terms & Conditions and click on "Checkout".
- Select how would you like to receive your order - "Ship to my address" or "I'll pick it up myself".
- Provide your delivery information and click on "Continue".
- Select your shipping method and click "Continue" to proceed.
- Choose a way to pay for your order - "Credit or Debit Card" or "Bank Transfer".
- Complete your order by clicking on "Pay".
Items in your shopping cart are not reserved as long as payment has not been made.
All products transaction currency will be done in Ringgit Malaysia (RM).
We accept both Credit and Debit Cards for Visa and Mastercard, and Online Banking. All your credit card information is protected by means of industry-leading encryption standards.
All credit card information (including CVV) are securely encrypted and stored with our gateway Stripe (in the case there is transaction cancellation refund). Every credit card transaction occurs within a secure environment. Credit card information will not be retained after your order is successfully completed.
After successful make the payment, you will receive a receipt and order confirmation email from us. If you do not receive this email shortly after your successful payment, please contact us at Contact page with the subject "Technical issues".
Sorry that we're unable to clear all your doubts in this FAQ page. Please contact us at Contact page with the subject "Enquiries".